Kraken.com Recensione 2020 – Truffa o no?
Kraken è leader del mercato delle valute cripto-criptate dal 2011, la piattaforma fornisce opzioni per comprare e vendere bitcoin e altcoin contro USD e altre valute fiat, così come opzioni di trading di margine sia per il mercato spot che per quello dei futures fino a 50x. Le funzioni di sicurezza avanzate garantiscono che i vostri fondi siano al sicuro 24 ore su 24, 7 giorni su 7, mentre il loro programma di commissioni consente un trading intelligente a costi contenuti. Kraken è una delle poche borse che offre il trading di margine con bitcoin per i residenti negli Stati Uniti, tuttavia la loro attenzione non è limitata solo a questa regione e supporta i clienti in tutto il mondo.
Rivedi i contenuti
- Verifica
- Tasse
- Trading
- Facilità d’uso
- Assistenza clienti
- Scambio Sicurezza
- Modalità di pagamento supportate
- Paesi supportati
- Conclusione
Kraken è uno dei più grandi e antichi scambi Bitcoin in termini di volume e liquidità. Dopo aver cercato di aiutare MtGox a riprendersi dall’attacco hacker, Jesse Powell, un imprenditore seriale ha deciso di offrire al mondo il primo scambio professionale BTC – così è nato Kraken. L’azienda è stata fondata a San Francisco il 28 luglio 2011 e rimane con sede in California..
È possibile seguire gli aggiornamenti relativi ai servizi di Kraken sul loro proprio blog, qui è dove forniscono una panoramica delle nuove caratteristiche e dei servizi. Sui canali dei social media, come Facebook, Twitter e Linkedin Kraken si impegna spesso con i suoi seguaci e condivide storie del settore. Jesse Powell, CEO di Kraken presenta e spiega i servizi e il concetto stesso nei messaggi video e spesso si impegna con il pubblico. In Il podcast di Kraken, Jesse parla con vari ospiti di argomenti interessanti al di là di blockchain e crittocurrencies.
La piattaforma è un’ottima scelta per gli utenti europei, ma dopo una serie di acquisizioni negli ultimi due anni, la loro attenzione si è spostata dall’Europa al mercato mondiale. Dal 2017 sostengono i depositi in USD e hanno introdotto il trading di futures all’inizio del 2019..
Kraken.com ha tutti i contenuti del suo sito web in inglese – ancora di più, è possibile scegliere tra inglese americano e inglese britannico per soddisfare al meglio le vostre esigenze. Inoltre, il sito è disponibile in altre otto lingue, tra cui spagnolo, francese, italiano, portoghese, russo, turco, cinese e giapponese (anche se il Giappone non è attualmente nella lista dei paesi supportati).
Verifica
Il processo di verifica è semplice, ma Kraken può essere un po’ severo quando si tratta di verifiche di livello superiore. Ci sono quattro livelli. Il livello 1 richiede solo pochi minuti e viene eseguito automaticamente se tutto viene presentato in modo corretto. Può richiedere più tempo se l’applicazione richiede una revisione manuale. La verifica di livello 2 e 3 richiede di solito un paio di giorni per essere completata. Il Tier 4 (verifica aziendale) richiede attualmente più di 5 giorni a causa dell’aumento della domanda..
Kraken non consente depositi, prelievi o negoziazioni senza verifica. Ecco come i limiti dell’utente aumentano con i livelli:.
Livello 1 (Starter) – I depositi e i prelievi sono disponibili solo in valuta digitale. Il trading, invece, può essere eseguito sia con le valute digitali che con quelle fiat. La verifica Tier 1 richiede:.
- nome completo
- Data di nascita
- Paese di residenza e indirizzo fisico
- verifica del numero di telefono
Livello 2 (Intermedio) – Sono disponibili depositi, prelievi e trading in valuta digitale. Il trading di margini è disponibile anche per i conti verificati. La verifica intermedia richiede: </span
- Valid government ID
- Prova recente di residenza
- Occupazione
- Numero di sicurezza sociale (per i clienti USA)
Livello 3 (Pro) – sono disponibili depositi e prelievi di valuta fiat e i limiti di finanziamento, i limiti di chiamata API sono molto più alti che nella verifica intermedia. La verifica Tier 3 consente anche il trading dei margini. La verifica richiede la compilazione e la firma di un KYC..
Livello 4 (Pro Azienda) – La verifica dell’account aziendale richiede di contattare il supporto e di fornire documenti specifici dell’azienda a supporto dell’applicazione.
I limiti di profondità e di prelievo sono ordinati per livelli:
Livello 1 (Starter) – i depositi e i prelievi Fiat non sono possibili. I depositi in valuta digitale non hanno un limite, mentre i prelievi sono limitati a $5000 al giorno e $150.000 al mese. La verifica per il Tier 1 richiede alcune informazioni personali di base senza fornire alcuna documentazione di supporto..
Livello 2 (Intermedio) -Deposit e prelievi in valuta FIAT sono entrambi limitati a $100.000 al giorno e $500.000 al mese. I prelievi di Cryptocurrency sono limitati a $500.000 al giorno e $15M al mese. Il requisito di verifica per il Tier 2 è un passaporto rilasciato dal governo e una prova dell’indirizzo...
Livello 3 (Pro) – I depositi e i prelievi Fiat sono limitati a $10M al giorno e $100M mensili. I prelievi in valuta digitale sono limitati a $10M al giorno e $300M al mese. Non c’è un limite di deposito per gli utenti Pro. La verifica di livello 3 richiede la compilazione e la firma di un ulteriore questionario KYC..
Kraken accetta le seguenti valute fiat:
- Dollaro USA (USD)
- Dollaro canadese (CAD)
- GB Pound (GBP)
- Euro (EUR)
- Japanese Yen (JPY)
E gli utenti possono scambiare queste valute criptate:
Augur (REP), Basic Attention Token (BAT), Bitcoin (XBT), Bitcoin Cash (BCH), Cardano (ADA), Chainlink (LINK), Cosmos (ATOM), Dash (DASH), Dai (DAI), Dogecoin (XDG), EOS (EOS), Ethereum (ETH), Ethereum Classic (ETC), Gnosis (GNO), ICON (ICX), Litecoin (LTC), Watermelon (MLN), Monero (XMR), Nano (NANO), OmiseGO (OMG), PAX Gold (PAXG), QTUM (QTUM), Ripple (XRP), Siacoin (SC), Stellar Lumens (XLM), Tether (Omni Layer) (USDT), Tezos (XTZ), Waves (Waves), Zcash (ZEC).
Possibili coppie di trading e tariffe per ogni coppia si trovano qui..
Analisi delle tasse di kraken
Quando si tratta di tariffe, Kraken ha ridotto drasticamente i suoi prezzi per stare davanti alla concorrenza e attualmente è una delle piattaforme di trading più economiche. Lo scambio addebita le seguenti commissioni di prelievo fiat:
EUR SEPA Ritiro SEPA – Paesi SEE solo €0,09.
Trasferimento bancario SWIFT GBP – 0,125% con tassa minima di £35.
USD SWIFT Ritiro – tutti gli altri paesi 0,125% con tassa minima di $35.
USD FedWire – disponibile negli Stati Uniti, $5 flat fee
CAD EFT – solo Canada, 0.25%
JPY SWIFT – in tutto il mondo, 0,125% con tassa minima di $35.
L e commissioni di prelievo di valuta e gli importi minimi sono diversi tra una moneta e l’altra. Ecco alcuni esempi, fare sempre riferimento all’aggiornamento di Krakenper le attuali commissioni di prelievo.
- Bitcoin ฿0.0005
- Ether Ξ0.005
- Ether Classic ξ0.00500
- Ripple Ʀ0.02000
- Litecoin Ł0.02000
- Dogecoin Ð2.00
- Stellar STR 0.00002
- Zcash ⓩ0.00010
- Augur (REP) Ɍ0.01000
Quando si tratta di depositi, il Kraken addebita spese forfettarie per la maggior parte dei trasferimenti. ACH e Fedwire costano 5 USD, i depositi SWIFT costano 35 USD / EUR e i trasferimenti SEPA sono gratuiti se inviati tramite la banca Fidor. La maggior parte dei depositi effettuati in moneta criptata sono gratuiti, ad eccezione delle monete più piccole e meno liquide. Puoi trovare il programma aggiornato delle commissioni per dei depositi crittografati qui. Per alcune monete, Kraken addebita anche una piccola tassa per l’impostazione dell’indirizzo.
Tasse di negoziazione
Le commissioni di trading sono addebitate sia per il creatore che per il taker, e partono dallo 0,16% per il creatore e dallo 0,26% per il taker. Con l’aumento del volume di trading, la percentuale delle commissioni scende costantemente fino allo 0,00% per il maker e allo 0,10% per il taker..
Le spese future sono addebitate tra -0,020% (sconto immediato per i creatori) e 0,075% per gli acquirenti..
Per il trading di margine, Kraken addebita una commissione di apertura dello 0,01%-0,02% e una commissione di rollover dello 0,01%-0,02% dopo ogni 4 ore fino a quando la posizione con leva finanziaria è aperta nella piattaforma di trading.
Trading
Kraken offre meno di dieci diverse valute crittografiche per il trading, ma è possibile effettuare trade diretti tra tutte le coppie disponibili. Insieme a cinque valute fiat, lo scambio offre opzioni di trading sufficienti per tutti.
Per coloro che cercano di avere il massimo controllo sui loro traffici, il Kraken rimane la scelta migliore.
Il trading dei margini non è disponibile su tutte le coppie di valute, ma solo sui seguenti altercoins più liquidi:.
Augur, Bitcoin, Bitcoin Cash, Ethereum, Ethereum Classic, Monero, Ripple, Tether.
Puoi scambiare queste monete con un margine contro il USD e l’EUR o contro il Bitcoin e l’Ethereum. L’importo del leverage dipende dalla moneta, che varia tra 2x e 5x (Bitcoin ed Ethereum).
La borsa ha recentemente introdotto il trading di futures dove è possibile negoziare con un leverage fino a 50x. Il trading di futures è disponibile solo per utenti verificati al di fuori degli Stati Uniti. I futures perpetui sono disponibili per Bitcoin, Ethereum, Ripple, Bitcoin Cash e Litecoin e quotati in USD..
Gli utenti possono utilizzare vari tipi di ordini per gestire il rischio, come gli ordini limite, gli ordini avanzati con trigger predefiniti, le posizioni a leva, la negoziazione dei margini e le vendite allo scoperto..
XBT è l’abbreviazione di Kraken per Bitcoin, usato invece BTC.
Facilità d’uso
Kraken software è altamente valutato sia per il trading professionale che per il trading di criptovalute di inizio. L’interfaccia offre modelli semplici, intermedi e avanzati, che aiutano i principianti a orientarsi e allo stesso tempo permettono ai trader esperti di utilizzare tutte le opzioni avanzate di cui hanno bisogno..
La piattaforma di trading ha un applicazione iOS e un applicazione Android che includono tutte le caratteristiche necessarie per il trading. Si noti che è necessario collegare la chiave API all’applicazione, quindi familiarizzare con le istruzioni di configurazione prima di installare l’applicazione. Kraken Futures plafrom è attualmente in esecuzione in un’applicazione diversa per i dispositivi mobili, è possibile trovare l’applicazione nel Google Play qui quioppure unisciti al beta testing del iOS app qui.
Puoi anche utilizzare trade.kraken.com direttamente dal tuo cellulare, poiché la piattaforma è già completamente ottimizzata per la mobilità..
Supporto
Kraken offre supporto 24 ore su 24, 7 giorni su 7, con email istantanee e risposte in chat. Il supporto era poco apprezzato perché a volte ci volevano un paio di giorni per reagire, così alcune persone sono state costrette a comportarsi come questo ragazzo un paio di anni fa a postare su Reddit per farsi sentire. A parte questo, non sono state pubblicate lamentele gravi.
Da allora Kraken ha aperto un proprio Filo riadattato dove cercano di rispondere alle richieste degli utenti, se del caso.
Kraken esegue anche un unico sistema di richiamo. Potete lasciare un messaggio su un biglietto sulla piattaforma e loro vi richiamano sul vostro numero di telefono precedentemente registrato. Non hanno una hotline diretta per evitare la truffa. Il le ore di funzionamento sono tra il lunedì e il venerdì, dalle 12:00 alle 24:00 ora UTC. Si noti tuttavia che il supporto telefonico non è in grado di aiutare in caso di problemi con la verifica, il login o il trading, può solo fornire aggiornamenti generali e aiuto relativo ai depositi cripto..
Kraken.com Controllo di sicurezza
Kraken è probabilmente uno dei più sicuri scambi di criptovalute online al mondo. All’indomani del crollo del Monte Gox, Kraken è stata la prima azienda a creare una prova di riserva crittograficamente verificata che dimostra che la borsa detiene il 100% dei fondi dei clienti, come dovrebbe. La maggior parte dei fondi è detenuta offline in celle frigorifere. I loro server sono tenuti in strutture sicure con guardie armate, scanner della retina e videosorveglianza di prim’ordine.
L’azienda dispone di un’autenticazione a due fattori, la crittografia PGP per la comunicazione e-mail e il blocco delle impostazioni globali, che impedisce qualsiasi modifica dell’account in un determinato periodo di tempo.
Finora Kraken non è stato violato, ma ci sono stati casi in cui gli utenti disattenti sono stati violati per mancanza di sicurezza 2fa.
Ma anche se la loro sicurezza è al top, è successo a molti trader che il kraken ha problemi di capacità quando c’è molta volatilità sul mercato. Questo è un problema quando si vuole reagire rapidamente ad un cambiamento del mercato o si vuole comprare/vendere ma lo scambio non risponde.
Modalità di pagamento supportate
- Trasferimento via cavo
- Cryptocurrency
Paesi supportati
Kraken offre i suoi servizi a più di 180 paesi in tutto il mondo in 4 continenti, tra cui Europa, America, Asia e Australia. Ci sono solo una manciata di paesi che attualmente non sono supportati.
Kraken non fornisce servizi ai residenti nei seguenti paesi:.
- Afghanistan
- Cuba
- Guinea-Bissau
- Iran
- Iraq
- Giappone
- North Korea
- Tajikistan
- Washington e gli stati di New York negli Stati Uniti
Conclusione della revisione di Kraken
Il Kraken è un vero leader del settore e uno dei migliori scambi di bitcoin di oggi.
Pros
- Bassi compensi
- Eccellente liquidità in entrambi i mercati USD e EUR
- Margin e futures trading supportato
- Solo piattaforma di scambio selezionata per supportare le indagini sui Bitcoins rubati del monte Gox
Cons
- A volte ha problemi di uptime quando il mercato diventa caldo
- Le verifiche richiedono tempo
- Nessun deposito o prelievo con carta di credito
Se siete alla ricerca di uno scambio sicuro con tariffe basse (soprattutto se siete in Europa), allora il Kraken è una scelta ovvia. Pubblica la tua esperienza con lo scambio di Kraken nei commenti, ci piacerebbe sentirti.
Why is these scammers not shut down by the German government? They operate out of Germany. Bad reflection on the country. I will not trust any German based .com ever again.
They all belong in Jail.
I have booked a property in Amsterdam through Kraken. They then cancelled due to “property no longer available” That was 2 month ago. I received an email stating they will fully refund my 900 Euros. I am still waiting. Stating to look like a serious scam website this Kraken. I did all they asked transfered the money into the bank account though my bang got the email stating the place is reserved and 2 week before my departure they cancelled, and still no refund. People should seriously stay away from them, it is a very sofisticated scam!!!
USELESS exchange. I’m no IT-wiz but never visited a website that lags, freezes the browser and is slow even during off-hours.
IMPOSSIBLE for daytrading, and ANNOYING even for low-frequency trading.
AVOID.
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I had Withdrawal problem from this crypto exchanges,it has caused me a lot of lost, i lost 40 bitcoin first and lost cryptocurrency worth $168000 worth again with bittrex and bitconnect, i was thinking ill probably have to sell my two cars to cut the lose, but an analyst who got into cryptocurrency earlier than I did referred me to riotchargeback,at,tuta.io. while I was sure bent that my money was completely lost, to my almost surprise and shock,I got my bitcoin (money back) . He only charge 10% after recovery ,for me that’s fair enough ,didn’t have to sell my car or anything for that matter.You can thank me later, its really worth a try.best of luck folks.
the support is pretty bad , i cannot trade most times because of some stupid bugs they have.
waiting in the support queue for 30 mins but i am number 1 in queue position .
now they dont allow me tgo withdraw some coins
this trading plattform is a joke
I was not a careless user. I had a 2f authenticator. My account was hacked for 18,000. Not much to some but all of my life savings.
I keep being told that it is my email that was hacked. Ok- if my email was hacked ( had a deep scan done and no issues) but even if it was, I had a 2F authenticator. My authenticator is on my cell phone. Someone may have hacked my email, changed my password but how could they have withdrawn funds without the 2f authentictor?
Waiting for investigation but slow response for such a serious crime.
dont put money on that exchange its about to be shut down by the governement. they scam and steal your money, trading platform is full of bugs that will cost you all you have, they dont repair becaus its convienient to steal even more, dont use this
It a scam, dont trade there you will lose your money due to errors in the software. also they are under investigation by the governement and chances they got shut down is big.
dont put money there
My experience with Kraken has always been poor at best, Customer service seems to purposely redirect your questions and gives you wrong answers regarding your questions, and just simply closes support tickets without confirming your issue is satisfied. I asked very specific questions they declined to answer and blamed system lag. However my questions cannot be explained with system lag, and their system always seems to “lag” right before a major crash, so trying to prevent being unable to log into my account to sell or buy at important times, the logical thing to do is to set a stop loss, which brings me to the next problems.
lately I am suspecting that Kraken is using stop losses against its customers and Kraken is in fact primarily trading on their own site with bots as to manipulate your trades against you.
When I asked if they bot trade on their own platform, the support ticket was simply closed with the explanation: “I do not understand your question.”
Especially when it comes to stop losses, It never fails that when your stop loss is triggered it will be at the lowest possible sell point, although there were plenty of orders within a few dollars of your set stop loss sell point. Then seemingly like magic the price bumps up 1% higher and won’t budge until you set another stop loss then yes, The orders around it will disappear then they will eat your stop loss again, and all the orders around it return. Must be that system lag, right.
This is the only exchange I have run into this kind of behavior. I have had stop losses come within cents and not been triggered, however on kraken BTC Price can come withing $100-$200, then all closely priced orders orders disappear, the market depth indicator gets paper thin for a nanosecond, th stop loss is triggered $100 below the set point, then the price bumps right back up and all the orders around the stop loss return with the market depth indicator recovering to similar levels as it was before. Only Kraken would know where the stop loss is placed so this isn’t trader manipulation. Its exchange fraud.
I have recorded this and sent it in to the FBI, and the S.E.C.
Both have informed me that they are aware of predatory manipulative behavior in trading like this and they both have active investigations regarding Kraken.
PS: I forgot to include that this “System Lag” has been blamed since they started the exchange. seems like a pretty handy excuse to me, our system lags, you lose money, we earn money, you cant do anything about it.
Total scammers… I have a lot of proof. They tell you a lot of beautiful things until you deposit, then everything change and you lose your money. For example they told me they will give me the commission fees back until i deposit, then i lost all my money only for commissions, nothing about markets. The commissions was more than my total balance only in one trade.
Then i claim for my commissions back as they promised me and nothing… i have been scammed and i have proofs. Luckily for me came across Geminihacks (dot (com) they helped me recovery everything I lost within 3days, if you’ve lost money to these scammers do contact Geminihacks (dot) (com) they are the best.
Kraken has denied me access to my account for almost 2 months now. First it was randomly locked and i was told i needed to provide verification in order to have it unlocked. I provided the requested information and have been ignored for the last 5 weeks. I’ve filed complaints with the BBB and FTC. The BBB has come back with no responses from the company. It appears they have stolen approximately $6k worth of crypto. I am now in the process of seeking legal council on the matter. Please let this be a very real warning to anyone considering doing business with them.
BEWARE! Do not use kraken.
1 Slow to fund accounts with crypto purchases.
2 Unfriendly staff.
3 High fees.
4 Software shuts down at critical times.
5 Policies geared to make money at your expense not help you make money.
You’ll lose money faster than you can make it on kraken.
support is crap, kraken is crap, stay away for the sake of your nerves and remaining years of life.
hello, I want to introduce y’all to an exchange service that pays you fast when you sell bitcoins and any other crypto to them and they pay directly to your bank account at now extra charges
Kraken is a selfish company. I don’t recommend at all. I lost tons of money because of them. Even I can not access my account over 2 months, they do not respond emails. hopefully they are going to end up in the court soon.
Kraken is a scam. They are only out to steal your personal information. They will assist you with account verification only to the point of the “ID verification photo” step, then they will tell you that the photo is “too blurry”, and no matter how many high-res photos you send, they will always say that the photo is “too blurry”. When you ask for further assistance, they will completely ignore you. They are identity thieves.
I’d give kraken 0 stars if possible. This is about as close as you can get to. Crypto scam. I deposited money over a month ago and it has not shown up in my account. I’ve now sent three emails that have been ignored. Do not deposit money with this exchange. You have been warned
Kraken seems to have stabilized recently. I would recommend this service again. Though I’m uncomfortable with giving them my social for tier 3… Just really worries me.
Credible exchange platform to trade bitcoins at furcoins no sign up, no charges, no fees but prompt service delivery and satisfaction
Trued signing up under 5 different emails with 5 different names and none of the account verification codes are accepted. This exchange is BS. Stay away. Would never trust them with a dime.
January 23 2018. Kraken continues to be a dysfunctional website. Their AccouVerification Codes to sign up don’t work; the “cancellation of account” feature doesn’t work; and getting a response from their so called support is like praying to a sky God for a miracle.
RE: http://www.Kraken.com , aka Payward at 548 Market Suite #39656, San Fran., 94104-5401, Jesse Powell, CEO.
Kraken is a BitCoin type currency exchange.
Kraken has failed to respond to my query as to why they are refusing to release my cash as their site failed to wire my cash wire withdraw. Our bank has confirmed the failure and I have met all Kraken background checks as required.Their behavior is increasingly defensive and sketchy.
Is it a massive internet embezzlement crime or just a bunch of web geeks who are screwing up programming code?
Alarmingly, they are continuing to accept funds and trades—they just are not releasing my earnings! They have failed to reply to 5 inquiries over ~ 1 week too. Something is not right.
They are in violation of their stated policies— this possible internet deception my involve millions of dollars beyond mine.
Sean Harmon
Absolute Rubbish. Skip this exchange. I am verified in tier 2. Despite that, I can not withdraw small amount of BTC or LTC or any other currency. Basically you can deposit and trade, but you are not allowed to withdraw or send to your another address.
I get following message:
This action is not available for tier level 2
Your current funding tier level (2) is insufficient for this functionality. Please further verify your account to increase your tier level and funding limits.
Tier 2 facilities are as follows:
Daily limits Monthly limits Verify Status
Deposit (fiat) $2,000.00 $10,000.00 Verified
Deposit (crypto) No limit No limit
Withdraw (fiat) $2,000.00 $10,000.00
Withdraw (crypto) $5,000.00 $50,000.00
So, you can see from above, PLEASE AVOID THESE SCAMMERS !!!
one of the worst exchanges I have ever dealt with , the support takes to ever (if they answer at all) to answer. so many glitches for example, U have to confirm the withdrawal, order etc several times to pass through their servers , same goes to cancelling the order . they have stupid verification system that might take forever to get U verified , otherwise U’ll get your hands tied with their limited bloody withdrawals on a daily and monthly basis. the biggest mistake I made in the crypto world was resorting to kraken at some point , it just hindered my progress and made left struggling just to get the hell out of their for good.
I made a 1000 euros transfer on january 3rd, however I forgot to write the reference and I didn’t receive this funding on my account.
After two weeks and at least ten emails, I have no answer today.
Unacceptable.
KRAKEN is a FULL ON SCAMI am down $27000 due to negligence and Sorry not not Sorry from them!
Hi to everybody.
My experience with Kraken is horrible, i don’t recommend at all use that page for trading. That was my experience: I make an account the 26th of December. When you make a new account you have to wait until someone of the support verify your account. At the day of today ( 14th January ), i still waiting for my verification. I been writing at least 4 emails without answer, nobody helps me, nobody matter my situation. And the problem is that i want to trade and buy criptos but i can’t. And the price of it dont stop growing, with the prejudice that that supposes to me. In summary I DONT RECOMMEND KRAKEN FOR TRADING. Better other pages for trading as Plus 500, eTORO or Coinbase.
Don’t open an account on kraken.com. Their site is down for more that 2 days now.
I sent a deposit on 28 December and i’m still waiting his accreditation. I wrote a lot of mail and only one reply on 7 January “we are working hard for a better service”. Kraken this is a shit service. Time is money. I’m loosing a lot of money. I could’t buy ETH when his price was still low. Kraken website shows always the 502 error and it is impossible to do trading. Bad service Bad support.
Kraken is pure crap. Bugs all the time, takes ages to do anything. Each page takes 30 seconds to load, it’s like being back in the 90s.
I have been attempting to contact support for the past 2 weeks regarding an issue with my account and I have not received any answer. By mistake I pressed a wrong link that locked access to my account. I have even sent proof of identity confirming that I am the owner of the account, however I remain unable to access my account and every time I seek out to support I don’t get any answer.
Better find something else, they always have problems with everything. And they try to cheat users as much as they can, for example if you have BTC funds on Kraken, when BTG fork occurs, you will not receive any BTG, all users BTGs are kept by Kraken, they will not send them to users. They made a statement, that they will not support BTG after actual fork. So in conclusion, I do not recommend this platform at all. My rate 1/5.
I still problem to get funded. I submit the,required paper work like billing receipt, licence and bank statement and they reject all because need to be submitted in specific formal and quality. I take picture with my camera but they do not accept the quality that came out from my Samsung note mobile. Also I convert the document required in PDF and they do not accept either. Is a nightare to get funded. Also try to call them or write to them is also a nightmare. Is better to spent a day in a bank than getting assistance from them. I have about three months trying to go to the paperwork submittal. It is a nightmare and depressed task.
I am an old skool Kraken user. Or better said I was.
Because I am in the Eurozone I got SEPA payouts very fast. Sometimes even the same day and that even from a DE IBAN to an NL IBAN.
When the site started to lag and I got numerous Cloudflare errors, I started to worry.
I am a small trader and I hardly manage(d) to trade on Kraken, because of the minimum trade amount.
Fortunately I managed to get as much of my coins away from there.
And even though they are cheering on their Twitter timeline, just check the replies to their cheer tweets, I am now avoiding Kraken like the plague.
There are many open source platforms they could have migrated to, but they hang too much to their own systrm.
They USED to be good, reliable and fast. They aren’t anymore
Their slogan is “Sailing the high seas of success”
They can better change it tp “sailing the rough seas of getting nowhere.
Well, a liability at best, seldom works, actually It has really never “worked” since 6months ago and when I read ppl are having problem like a year back. When it works, withdraw takes like 20min of persistan trying to reload the page, pretty much same with all “feutures” IF it would work it would be a decent site that enables you to trade EUR/BTC. I will never use this site again.
DO NOT USE KRAKEN! Seriously. Just don’t.
My account was temporarily suspended for too many login attempts after THEIR servers were overloaded. Now my funds that I transferred there are stuck – I can’t get a response. Notice how on their website they don’t list an address, a phone number or anything.
If they fix this issue I’ll fix this review but bits beenover a week and my ticket has been escalated and still nothing.
This is something that would take them literally 30 seconds to fix.
My account has been blocked for several days and I do not have an answer from kraken, I’m losing money, and they do not give me a solution to activate my nose to do so they can respond now.
Kraken Stole $25,000 USD for over 3 months. They claimed they sent it back to me but never did. I asked them to look into and it took over 3 months, with dozens of messages. They kept pointing fingers at my bank and finally the found out they “supposedly sent it to the wrong bank account”. I had to threaten them with legal action and lost over $90000 gain. Bitcoin was 4000 when i sent them the money, by the time they settled it into my account, bitcoin was over $15000. Kraken is a piece of crap. Never do business with this shady exchange. Better of with Gemini.
Very bad! I deposit money but no response, support isn’t working and I am afraid I won’t get my money back. Shame on you Kraken!!!
I confirm that Kraken is in great difficulty and the platform is unusable as well as unreliable, causing waste of time and money. Requests to support have no answer or if they are answered are mockery
Awful Awful Awful Awful Awful. I use Yobit.net. I hate coinbase but even that is better than Kraken. Bittrex may be the best but new user registration is temporarily closed.
I don’t care what exchange you use, just don’t use Kraken! They say they receive your deposit, but it’ll never be available. They are thieves, thieves, thieves!
If you are a Kraken Admin and want to give me my $ back I may consider retracting this post. But not if I have to wait much longer. F***ing thieves.
It is garbage. Nothing on the page works, I have not been able to do anything from my account in months. You either get a 502 error or the “Feature Disabled” error for anything you try to do. Cannot even access the verification tab to verify my accounts. And again this is several months of trying. I recommend looking for other exchanges that are actually reliable. I had high hopes, but they fell very short very quickly.
I sold my etherium in April 2017 with Kraken and I never received my money. Kraken support tells me that he has changed provider and his unable to give me my money because he can not trace the transaction. SCAM Avoid KRAKEN !!!
Even this site is a scam I tried to leave and negative report and they refused it 6 times.
They really a the very worst, don’t use their site.
ABOUT KRAKEN- Fraudsters, coin theives, experts at disappearing funds, account freezers, identity theft specialists, and incapable of verifying any human-being ever.
ABOUT YOU- You will give them high resolution images of both sides of your license and a photo of your full face, a copy of you bank statement and utility bill, your social security number, bank account numbers, email, telephone and address. Then after waiting to be verified for 4-6 weeks you’ll realize there is no telephone number, no address nor legitimate customer support. Just BOTS telling you to wait of send more personal information at all. You will not be verified EVER and will never trade, yet they have more information than on you tha you Mama and a recent full face photo everything needed to recreate your identity and steal every dime you ever owned. You will then file a complaint with the F B I online’s fraud ftc complaint assistant. And then you’ll go pay $200 a year for identity theft protection. Or if you were unlucky enough to have gotten in you’ll be joining the many thousands who have lost every thing they put into their accounts.
Absolutely terrible, took me 2 weeks to deposit money which will be put on hold for a week, then I needed additional verification steps to continue while I was already verified to Tier 2 or ask for a refund. I asked for a refund and I still haven’t gotten my refund! Give me my money back Kraken!
In my experience this is an extended scam, they’re playing the waiting game and see how long it takes for you to give up on your money.
it’s been 2 months that I’m waiting for the verification tier2 and tier3. ridiculous.
I am told to be patient with customer service. I feel more like being silly or stealing my personal information. Yet Kraken is used by many. I’m disappointed.
Web page laggg also.
I’ve been trying to withdraw my bitcoins from this company. There is always a problem. I feel this is a company will take more than you make. The fees and the time and the lack of support will let you know that you’re better off somewhere else. I’ve been writing them for a few months now and only get a computerized email response. They wont let me take my bitcoins out. I’m very frustrated and want to go to the offices and see how to fix this.
Letter type is unreadable (font color), slow interface. Order do not pass through fast enough. Login is terrible. Layout and logic is far far beyond user friendly. wish I could leave bit login in is a disaster !!! 2 stars max